Pricing

canhelpto is free for one workspace with unlimited tickets. Pro is EUR 49 per MCP server per month and lets the AI answer when it is sure. Scale is EUR 199 per month for several servers under one desk.

Free

EUR 0
one workspace

The desk and the three tools. Humans send every answer.

  • Unlimited tickets, one workspace, unlimited team members
  • The three MCP tools over REST: support_ask, support_open_ticket, support_ticket_status
  • Web widget, email and WhatsApp in the same inbox
  • AI triage: type, category, sentiment, priority on every ticket
  • AI-suggested replies that a person sends
  • Canned auto-reply for non-product questions
  • Webhooks, CSAT, feedback
Start free

Pro

EUR 49
per MCP server, per month

The AI answers for you when it is sure. A person takes the rest.

  • Everything in Free
  • AI auto-answer from your knowledge base behind a confidence gate you set; below it, human handoff
  • Ticket analytics per tool, per client and per plan: which calls fail, what agents ask that no tool answers
  • Per-workspace secret keys, separate from the public widget id
  • Priority notifications: Teams, Slack, email
  • An answer from us within 24 hours
Talk to us

Scale

EUR 199
per month

Several servers, one desk, your name on it.

  • Everything in Pro
  • Unlimited MCP servers and workspaces
  • SSO, an SLA, EU data residency
  • The wrapper white-labelled
  • Forwarding to an existing desk (Intercom, Zendesk, Plain) when you keep one
Talk to us

Pilot: the first three vendors run Pro at EUR 0 through October 2026. Prices exclude VAT.

Questions

Why per MCP server?
Because that is the unit of the problem. Each server is one connector your customers install, one tool list, one set of rules to answer from. Tickets are unlimited on every plan.
What does the confidence gate do?
On Pro, the AI answers a ticket from your knowledge base only when its confidence clears the level you set. Below it, the ticket goes to a person with the AI's draft attached. You can start at 100 percent, which means a person sends everything.
Is there a pilot?
Yes. The first three vendors run Pro at no cost through October 2026, in exchange for a weekly call on what the tickets show.
Can I keep my current help desk?
On Scale, canhelpto is the front door for the agent channel and forwards to the desk you already run. On Free and Pro, canhelpto is the desk.